WEB CHECK-IN

Guest Benefits

  • WEB CHECK-IN
  • Time Saving: increases check in velocity
  • Confort improvement: guest completes his information from his home or driving to the hotel in their own devices.
  • SECURE PAYMENTS
  • Do not deal with awkward situations if a card is declined, as the guest changes the card himself.
  • Security when entering sensitive data, since the credit card is always in the guest’s hand.
  • Authentication, validation and fraud protection

Hotel Benefits

  • WEB CHECK-IN
  • Resource efficiency
  • Avoid guest delays upon check-in
  • Connection with OTAs for automatic preloading of customer data, saving receptionists’ time.
  • Quality of service
  • Novel experience for the customer free of delays
  • Reliable guest information
  • Guest data will be digitized free of errors in operator transcripts, especially mail as a source of contact and marketing actions.
  • Opportunity to generate extra income
  • SECURE PAYMENTS
  • Unified control of collections, authorizations, rejections and refunds of credit cards.
  • Security of the information
  • Collection security by avoiding the contact of sensitive data such as credit card codes, since the credit card is always in the guest’s hand.
  • The guest authorizes not only the processing charges, but the pre-authorization, so that the problems of confusion of the guest are reduced thinking that the pre-authorization was charged

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